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Marketplace
Learn how to shop for your dream item via Marketplace
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Product Loan
FAQ
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TOP FAQs
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Simply download the My Home Credit App or go to Marketplace to start
browsing our offers. To apply, you only need one valid ID, and the
entire process takes only two minutes!
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For customers WITHOUT an active/completed Home Credit installment
payments, down payment may be from 20%-40% of the goods price
depending on the item and installment offer available. For customers
WITH active/completed Home Credit installment, down payment may be
from 0%-30% of the goods price depending on the item and installment
offer available. For lighter monthly installments, you may pay above
the minimum required down payment. You may check your My Home Credit
App for available offers just for you or approach a Sales/Retail
Associate at our partner stores nationwide.
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Interest rates vary depending on your chosen product or offer. Make
sure to review the product details before proceeding with your loan
application.
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From the latest smartphones, laptops, home appliances and
furnitures, Marketplace is home to the best of the best products
from all-authorized stores nationwide.
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Installment shopping in Home Credit Marketplace gives you the
flexibility to own your dream product without paying the full price
in just one transaction!
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You have the option of availing for a mobile and non mobile
commodity from 6 to 24 months. However, this will depend on the
available loan terms for the specific item.
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There are many reasons why a product loan application could get
cancelled. If you wish to know more on your cancelled application,
you can call our customer support to ask more questions: (02)
7753-5711 (Globe) or (02) 8424-6611 (PLDT) Customers whose
application got cancelled can apply again anytime via My Home Credit
App.
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No, only authentic products from the biggest brands in the market
are allowed to be sold in the catalog.
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Finding a product in Home Credit Marketplace is easy as clicking on
the search bar or filters to find the product you want. If you still
cannot find it, we probably don’t have this item yet. But don’t
worry - we’re adding new products everyday!
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Filipinos aged 18-68 years old who are employed or self-employed for
at least three months can avail a Home Credit Product Loan. If
unemployed, you must be supported with a pension or regular
remittance.
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Review your product and loan details and go to your chosen store to
complete the application. Don't forget to bring your valid ID!
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There are various reasons why your product loan application could
get rejected. If your application is rejected, you will need to wait
for 3 months before applying again.
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Yes, you can check for available bundle options at our partner
stores near you.
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We only provide in-store pick-up at the moment, however you can ask
your preferred merchant for available delivery option. Stay tuned
for our delivery service coming soon!
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Once your application is pre-approved, pick-up instructions will be
sent via app. You only have maximum 14 days to complete application
so make sure to visit your chosen store!
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There are many reasons why a product loan application could get
rejected. If your application got rejected, you can re-apply after 3
months from the date of application.
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You have the option to pay via installments (product loan) or
straight cash (at the store). If you wish to pay in installments,
simply select an item, fill out the application form, and go to your
selected store to finish the purchase with a Home Credit Sales
Associate (SA).
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You can pay in straight cash over the counter to our payment
partners nationwide. For more details click [here](/payments/).
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You may either pay via: - My Home Credit App - Home Credit Website -
Payment Partners (such as Maya, Shopee, Palawan Express, USSC, and
7eleven) Know more about our payment channels
[here](/payments/howandwheretopay).
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You may view your loan details and payment information anytime
online on the [My Home Credit App](https://goo.gl/3zhHsU).
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Lost and stolen items are not covered by insurance and you will
still pay the whole amount, whilst defective items must be assessed
at our partner store first before we proceed to refunding.
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